Olivia Rodrigo fans have been locked out of her Glasgow show after a Ticketmaster fail.

Guts fans were left panicking as their Ticketmaster codes did not work minutes before the sale.

Excited revellers were suddenly let down this afternoon claiming to have been sent passwords which would give them a chance to try and grab tickets but were then told the sale was for “invited fans only”.

They had been asked to register ahead of tickets going on pre-sale for the GUTS world tour to help block bots, reduce resale, and get more tickets directly into the hands of fans who want to attend the show.

Devastated fans were then left out of the shows as the Vampire singer takes the stage on Tuesday, May 7, and Wednesday, May 8, 2024.

One fan told the Glasgow Times: “When I realised I just panicked, it was so unfair. I have been really looking forward to it but now Ticketmaster's IT issues have spoiled my chances.

“I feel completely crushed and let down.”

Fans rushed to X, formerly known as Twitter, to beg Ticketmaster for help for the chance to still join the queue.

The ticket giant responded by asking fans to DM them, then they were sent to submit complaints to fan support.

They were left gutted again when Ticketmaster told them to expect a reply in up to 48 hours, despite the sale being minutes away.

One fan said: “@TicketmasterCS I am unable to join the waiting room for Olivia Rodrigo's Glasgow dates as it is saying my email is not linked to the one I have my code for. How do I join?”

A second fan said: “@TicketmasterCS I got a code for Olivia Rodrigo Glasgow sale but it keeps saying i've not been invited? please help.”

A third fan said: “@TicketmasterUK I’m just a normal person trying to buy his daughter some tickets. What’s the issue??”

A fourth fan said: “@TicketmasterCS Receiving this notification trying to join the lobby for Olivia Rodrigo Glasgow sale. I received an email with a code saying I was off the waitlist & I'm using the linked account. Can you help?”

A fifth fan said: “@TicketmasterCS It won’t let me join the waiting room for Olivia Rodrigo Glasgow sale but I have a code, please help!”

A sixth fan said: “Got a link and code to get Olivia Rodrigo tickets for Glasgow. Log in with the right email. Keeps giving a - use registered email error.

“Really annoying.”

Eventually fans were able to join the queue after the error was fixed with some £120 seating tickets in upper back section still avaliable at that time. 

Ticketmaster said: "We engaged with fans who reached out on social media to let them know to try again as there were tickets still available at that time."