Glasgow hair loss clinic doctors popular with Old Firm players investigated

By Aftab Ali

Senior Digital Journalist

Glasgow hair loss clinic doctors popular with Old Firm players investigated

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DOCTORS at a scandal-hit, celebrity hair loss clinic in Glasgow - favoured by Old Firm players - are being investigated over their fitness to work.

The probe comes over a series of alleged botched procedures on patients.

The General Medical Council (GMC) - which has the power to suspend or remove medical practitioners in the UK when necessary - is reportedly investigating at least two experts from KSL Hair on St Vincent Street which suddenly closed in March.

Watchdog Healthcare Improvement Scotland (HIS) passed on customer concerns to the GMC to handle.

An HIS spokesman told the Evening Times: “As part of registration checks, to ensure the provider is fit to provide an independent healthcare service, we undertook an investigation into a number of historic and recent complaints relating to KSL Hair Ltd. 

“KSL Hair Ltd ceased trading as a company and, as a consequence, registration for them is no longer in place and the complaint investigations could not be concluded. We looked at the complaint, as part of the registration of two other KSL services, the applications for both of these services were withdrawn.

“As part of our investigations, we have liaised with the GMC regarding the fitness of some of the doctors working in the service. The GMC will now take these concerns forward.”

A GMC spokeswoman adedd: “We are aware of the concerns about KSL Hair Limited and are looking into these.”

“At this point in time, we are not able to disclose further information about what actions we are considering."

The clinic - which has had clients including Celtic striker Leigh Griffiths and ex-Hibs and Hoops striker Anthony Stokes - closed without warning, leaving many patients in the dark.

The company’s site is filled with gushing recommendations from Griffiths and Stokes.

A quote from Griffiths recommending KSL to others on the site reads: “KSL made it so easy to get organised and the process is so straightforward. I would definitely recommend KSL. It has given me more confidence and has helped contribute to my continued football success. I’ve scored plenty more headers than ever before!”

Another from Stokes says: “I believe that KSL is the team to sort this issue once and for all for me. I would urge anyone with any type of hair loss issue to get in touch with the staff at KSL as they understand.”

One man who spoke to the Evening Times in March feared at the time he would be left £7,000 in debt after he took out finance for procedures before the facility closed.

Although he did not get his hair transplant, he still owed the money.

Paul Young, from Fife, described how he travelled to Glasgow for a consultation with CEO of KSL UK, Simon Lindsay, in January.

He said: “I’d seen big-name clients like Leigh Griffiths had been. Gareth Gates visited one in England, so that gave me confidence and made me think it wouldn’t be a bad place.

“Simon talked me through the various packages and I took out the finance.

“After doing more research, I came across a Facebook page about the clinic and became really worried. I wanted to cancel straight away, but it was been really difficult.”

The website claimed to have been gathering customer complaints and negative feedback to highlight the plight of customers affected by services at the clinic in the past.

After doing some more digging about, the trail led to an insolvency practitioner.

Companies House also confirmed the clinic had gone into liquidation. 

Paul hoped he would be able to get out of the finance package he signed into with the company. “Until then, I’ll make some monthly payments, but there’s no way I’m paying for a service I never got. I just don’t want my credit rating to be affected.”

The Evening Times has contacted Paul for an update.

The company issued a statement, maintaining KSL Clinic Ltd in England and KSL Medical (previously KSL Hair) in Scotland “are completely separate business entities.”

The statement said: “Simon Lindsay resigned as a director from The KSL Clinic in September 2017 and has no shareholding or interest in the KSL Clinic Ltd.

“The links between KSL Medical and KSL Clinic Ltd have previously only been the joint website and social media platforms.

“Due to uncertainty of KSL Medical’s ability to provide its services, The KSL Clinic Ltd has decided to sever this link to provide its own patients with complete clarity and peace of mind.”

KSL Medical in Scotland is currently still a trading company, said the statement, which also added that a helpline has been setup for patients who have surgeries booked or are post procedure.

If you’ve been affected, the statement urges patients to contact helpline number 0141 3530738 or email info@kslmedical.co.uk.

Have you been affected by the closure of KLS Hair and want to speak out? Email aftab.ali@heraldandtimes.co.uk.