The venue hosting a cancelled Glasgow music festival have confirmed that some refunds will be issued to Electric Fields festival ticket-holders. 

SWG3 in Finnieston was set to hold this year's July festival following a move from Drumlarnig Castle in Dumfries and Galloway. 

Concerns were raised last month after the festival had not replied to requests for refunds weeks after offering them to disgruntled customers. 

READ MORE: Electric Fields festival 'cancelled' after dramatic Glasgow location change

Following questions over whether the event would be held, organisers began issuing some refunds but many ticket-holders claim they are still awaiting payment. 

Sources suggest that other stakeholders in the event had pressured festival bosses for answers as to when refunds would be issued.

Now, it has been confirmed that Electric Fields have cancelled this year's event. 

READ MORE: Electric Fields festival refund fears as customers yet to receive money

SWG3 have also said they will issue a full refund to all of those who bought tickets from the venue.

However, the Evening Times understands this represents a small number of tickets for the festival as a whole. 

As a result, question marks remain for those who purchased from TicketLine, who initially issued the cancellation email and have removed the event from their site. 

Social media users have now vented their frustrations online. 

READ MORE: Can you get a refund on an event ticket? Your rights explained

Bryan Morrison told the Evening Times: "Not wishing to sound bitter towards the organisers of Electric fields, but the way they have handled the issues they have had over the past couple of months has been nothing other than shambolic.

"Now I fear that the £350 and odd that I shelled out for me, my wife and 3 kids, will never be returned.”

Louise McIntosh wrote: "I have emailed both Ticketline and Electric Fields several times. I have sent messages on Twitter and Facebook.

"I have asked them to consider it a formal complaint and also said I would go to trading standards. The response? Absolutely nothing!"

Read more of today's top Glasgow stories. 

A statement issued by the festival did not confirm whether any further refunds would be given out. 

It reads: "With a heavy heart, we are having to cancel Electric Fields 2019. This decision has not come lightly, and we have put in our all to try (to) avoid this outcome, however we have been faced with challenges we simply cannot overcome. 

"As of today, Electric Fields ceases trading. For information on ticket refunds, please contact your location of purchase. 

"If you have any further queries please email:

"We cannot thank you enough for your support over the years, and we are truly sorry we have not been able to make this work for another. 

"Never did we think the party we threw in a field in Thornhill for 100 of our friends would turn into a party for 7,000 in the grounds of a castle. Especially not in the five short years. 

"But it did, and that is thanks to all of you who came along and made it what it was."