Fans waiting to see the Strictly Come Dancing Live Tour at Glasgow's SSE Hydro were left standing outside in the rain after the show was cancelled due to a water leak.
People have reportedly been left to queue in the rain for an hour before being informed the show had been cancelled.
The matinee show was set to begin at 1.30pm with fans expecting doors to open an hour earlier at 12.30pm.
@SCD_Live_Tour #strictlytour Absolutely pathetic - kids crying outside and elderly people queuing for more than an hour in the pouring rain. #SSEHydro communication non-existent. “We know nothing” - wouldn’t give them my money again
— Yvyoncé (@YMclachlan) February 2, 2020
The SSE Hydro has since issued a statement confirming a water leak had affected the stage but the cause of the leak remains unknown.
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The statement reads: "We are sorry to say that due to a water leak which affected the stage area, today’s matinee has had to be cancelled.
"The team worked hard to resolve the problem which became apparent shortly before doors opened. The cause of which is unknown."
Refunds are being offered to the disappointed Strictly lovers.
They added: "We are liaising with the promoter of the event to reschedule the show, however refunds are available from point of purchase and we sincerely apologise to those affected."
A later show was supposed to take place at 6.30pm but the SSE Hydro has since confirmed it has also been cancelled due to the leak.
A spokeswoman added: "We are sorry to announce that this evening’s performance will not go ahead as planned.
"We further apologise to our customers at today’s matinee performance who had to wait outside the venue in the rain. The safety of our staff, customers and performers is paramount."
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Hundreds of people were left disappointed by the cancellations.
One social media user said: "Lack of communication is atrocious; kids crying everywhere and disabled amongst the hoards trying to get to the car park."
So very disappointed in the SSE HYDRO . Stood for over an hour out in the cold , waiting to get in to see the strictly come dancing show for them to tell it was cancelled with very little information #StrictlyTour #ssehydro
— michelle brownlie (@michellejbq) February 2, 2020
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