A DAD has hit out at council bosses after issues with a free food scheme saw him miss out on payments to help support his son.

Andrew Nixon is entitled to take part in a scheme that sees parents receive a Farmfoods voucher while schools are shut.

But there was a delay of five weeks before he finally received his card, which he was told would be topped up with backdated funds.

However, the card has not been backdated, meaning Mr Nixon's family missing out on vital funds.

READ MORE: Embarrassed dad forced to leave shop due to Glasgow City Council food voucher glitch

The 46-year-old said: "I waited patiently for my card to arrive and after a couple of weeks passed I got in touch with the council who said my card had been returned to them.

"I cannot work out why that would be but I was then told a replacement would be sent out with an additional £20 on it.

"I rang up as a courtesy to let the council know it had arrived and was then told the card could not be backdated.

"Imagine I had found this out when I was at the checkout? ?The miscommunication is not acceptable."

Some 32,000 cards have been sent out to parents and carers of children entitled to free school meals or clothing grants.

They should be topped up every two weeks with cash.

The Glasgow Times told earlier this week how a dad of two autistic sons was forced to put his shopping back at the checkout because his card had not been loaded.

The council said it is in the process of sending out replacement cards to families affected by the "technical error".

A Glasgow City Council spokeswoman said: “We are sorry that there was a delay in Mr Nixon receiving his card and glad it has now arrived.

“A number of cards were returned to the council due to wrong or incomplete addresses but replacement cards have been sent – our staff did an amazing job in a short period of time, using the data stored to organise, collate and issue more than 32,000 cards to our families to help support them when the schools closed.

“Unfortunately we do not have the facility to back date any arrears manually during this crisis period and apologise for this.

“All cards will be topped up again on Monday, April 27 and then every two weeks until June and we are complementing the cards with the distribution of care packages in three school hubs across the city and in partnership with our third sector partners.”