CITY cops are warning residents about an Amazon telephone scam.

The force said that they have received calls about the scam callers who claim to be from the popular online retailer.

In a statement, police said: “We have received reports of scam calls claiming to be from Amazon.

“You are asked to install an app on your device that they use to access your personal and financial information.

“Amazon will never call to ask you to install an app / give remote access.”

Trading Standards Scotland warned that the con artists will entice people into the scam by saying your subscription is due for renewal and an automatic payment will be deducted from your bank account.

Another message used in the scam includes a button has been clicked on your account and a payment is due as a result but the caller can help you secure a refund.

In both cases, the caller, who appears to be phoning from within Scotland, asks consumers to visit a website and download either software or an app in order to check their account. Downloading this software will grant the scammer access to your computer, where they could potentially access your bank account details.

In another frequently reported scam call, an automated message states that your Amazon Prime membership will be renewed for £39.99 unless you press 1. The actual annual subscription cost is £79.