Nationwide issues urgent Christmas warning for all customers

As well as regularly checking accounts, people are advised to avoid deals that seem too good to be true <i>(Image: Nationwide)</i>
As well as regularly checking accounts, people are advised to avoid deals that seem too good to be true (Image: Nationwide)
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Nationwide is urging its millions of members to check their accounts regularly after a spike in "old school" scams.

During the lead-up to Christmas, sales such as last week's Black Friday are a perfect example of how scammers capitalise and con customers out of hard-earned cash.

The world's biggest building society is warning "beware" amid a hugely popular time for shopping.

Nationwide also said it is seeing increasing cases of "card not present" fraud, where a person's card details areĀ stolen online or scanned.

Jim Winters, head of economic crime at Nationwide said: ā€œFraudsters will capitalise on any event and Black Friday is no exception.

"As our data shows, old-school fraud hasn’t gone away and continues to be the most prevalent, meaning we all need to be extra vigilant at this time of year, whether spending online or in store.

"While anyone subjected to ā€˜card not present’ fraud will generally be refunded, it’s extremely inconvenient and stressful, particularly around Christmas.

"That’s why it’s so important people check their accounts regularly, use safe and trusted sites and stop and think when you see a ridiculously good deal, as it's probably too good to be true.ā€


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Nationwide advice:

As well as regularly checking accounts, people are advised to avoid deals that seem too good to be true and check if a website seems reputable or not.

People are also warned never to share codes, such as one-time PIN codes, with anyone else.

Nationwide has also told its members to avoid saving card details on websites they don't use regularly, be wary in public such as while entering their PIN or giving financial details over the phone, and to use Nationwide's Scam Checker service if ever in doubt.

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