Customers of Santander have been reporting outages with their services this morning.

Reports began appearing on Down Detector for the bank at 8:30 am.

Down Detector is a website used to report online outages and the bank has taken a sharp turn upwards as customers report issues.

According to customer reports on Down Detector, the majority of issues are with mobile and online banking.

Santander banking app update

Replying to a customer on social media, the bank said: “we're aware of an issue with our app. In the meantime, you can access your account via If you're asked to verify your log on with the app, you can click 'learn more' then 'don't have a smartphone' to verify via an OTP.”

One customer wrote: “Santander, is your app down? I can’t get into it and need to access my account urgently”

Another asked: “Is your app down? I can see other people are having trouble with it too. I can't get onto it.”

At the time of writing more than 1,000 reports of an outage have been made by customers.

Of that number 76% are related to mobile banking while a further 24% are related to online banking.