A Glasgow community says they have "suffered from" recent cable-laying works carried out by a company on the streets.
Residents and business owners in North Kelvinside were left upset about how CityFibre handled renovations, which have now finished.
Antje Karl, whose shop is based on Queen Margaret Drive, said she is exhausted by the constant issues with the pavement on her doorstep, which is currently in a state of disrepair.
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The trader said: "There was a complete lack of communication. Not a word.
"We've not had a leaflet through the door, there has been no communication at all, with the local businesses.
"Not about where they are going to be and what the impact will be or if the parking will be affected.
"The area was a complete mess.
"It's horrendous and it just feels like nobody cares."
The 47-year-old said that the weeks-long disruption has had a serious impact on the store.
She added: "I was expecting a massive delivery in a lorry, that I needed. I came in in the morning and there were temporary traffic lights on the road, so he couldn't park on the street at all.
"Luckily, he was very nice and took it in its stride, but it's not what you need when you are already struggling as a small business."
The local community council received several complaints as well.
Some reported that during the works, access to pavements was blocked, forcing people to walk onto busy roads and no ramps were provided for disabled and pram access.
They claimed that staff members behaved in an aggressive manner towards Glaswegians and alleged that the reinstatement work has been of poor quality.
North Kelvin community council chairperson Douglas Peacock added: "When they have been digging up to put their cables down, not everything that has been dug up was put back in or taken away.
“They swept the rubble into people’s gardens and onto the streets, which then blocks the drains.
“The blockage of the drains is a big problem for us, we had a lot of flooding, so it’s a sensitive subject for people.
“The rubble goes down the drains and blocks the pipes. It takes a long time, if ever until it gets unblocked.
“This is at the taxpayer’s expense, that CityFibre has saved costs by doing this, because the workmen can go faster, but the people of North Kelvin have suffered from it.”
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Even though Glasgow City Council is responsible for maintaining roads, the company does not need permission to carry out these works but is responsible for management and reinstation.
A Glasgow City Council spokesperson said: “We liaise regularly with CityFibre on their work to install cabling that will support Gigabit broadband across Glasgow.
“We have not been made aware by them or members of the local community of any particular issues in the area.
“Any roadworks can cause disruption to traffic and other road users and we understand the frustration this can cause at times.
“Ensuring people in Glasgow have access to high-quality digital connectivity is a key objective for the council.
“We welcome CityFibre’s investment in Glasgow, which will have significant social and economic benefits for the city.”
A CityFibre spokesperson said: “During our works in the North Kelvin area we have been fully engaged with the local community.
"We would like to reassure residents that we always endeavour to manage any disruption as best we can, and that where we are made aware of any issues we work to investigate them fully and, where required, carry out remediation work.
"We also work closely with our build and local authority partners to ensure we follow required site regulations at all times, and to ensure that reinstatement works are completed to the high standards we expect.
“We do everything in our power to give the community advance notice of work starting, which includes direct mail, press and speaking directly to individuals."
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