Glasgow workers at Diligenta win 3 year pay deal after 14 day strike

The agreement follows 14 days of strike action by staff employed by finance sector outsourcer Diligenta.

The action involved employees at Diligenta sites in Liverpool, Glasgow, Reading, Edinburgh and Stirling.

The dispute began after the company declined to offer what workers considered to be a fair pay rise for 2025.

Sharon Graham, general secretary of Unite, said: "Unite members at Diligenta have won their pay battle against an employer who attempted to ignore their anger at real terms pay cuts."

The pay offer, which has now been accepted by Unite members, follows an intense period of negotiations.

The deal covers 2025, 2026, and 2027 and is linked to inflation.

It also includes an additional day of annual leave and a commitment to full pay transparency across all Diligenta workplaces.

Sharon praised the determination of union members, saying: "By standing together, Unite members have made it clear that fair pay is their basic right.

"During the dispute, Diligenta staff were prepared to reject pay offers that failed to address their concerns.

"These workers have shown incredible strength and unity."

The strike action resulted in considerable disruption to Diligenta’s many clients.

Helen Camp, Unite officer, said: “Unite will continue to work with members across Diligenta to ensure management now delivers on their promises for pay transparency and cultural change across the organisation.”

We reported when workers first started to strike across several UK sites.

The union said at the time that Diligenta’s current pay offer amounts to a real-terms pay cut despite the company making profits and rewarding shareholders, and further industrial action is being considered at its head office in Peterborough.