Network Rail route director Ross Moran goes viral for daily updates

Ross Moran, the route director at Network Rail, has been providing daily briefings since the blaze on March 8, keeping the public well-informed about the impact on Glasgow Central Station.

His straightforward communication style and reassuring presence have made him a familiar and much-admired face over the past few weeks.

A Network Rail chief has become an unexpected internet sensation for his calm, clear updates following the devastating Union Street fire. (Image: Network Rail)

Featured across dozens of news outlets — including the  Glasgow Times — Ross has earned a special place in the hearts of Glaswegians.

One of our TikTok videos featuring his updates drew more than 50 comments praising his delivery.

@glasgowtimes

All platforms of Glasgow Central are due to reopen following the fire on Union Street. Network Rail will reopen platforms one to six at the station on Wednesday, March 25, restoring all train routes through the high-level station. ScotRail confirmed that a limited timetable will run after more than a fortnight of disruption. Ross Moran gives the latest update.

♬ original sound - Glasgow Times

Many viewers applauded his calm, engaging manner. One fan joked: “Messi? Ronaldo? Maradona? Ross Moran – GOAT. A man who communicates clearly and consistently is so attractive.”

Another wrote: "I love the way he says 'Hello, everyone'. I'm like - what has Ross got to tell us? I'd better sit down and pay attention. I don't even use the station."

A third added: “Such a soothing voice and friendly face.”

Some even compared his transparency to that of government officials.

One TikTok user commented: "Well done, sir, you're the only person that has been open and honest through the full thing."

Another agreed, saying: "This lad is the only person who’s been updating the public throughout this whole incident."

A third added: "How can the government not update us in life the way this guy does? Kudos to you, pal."

Others shared similar praise, with one writing: "Great man, keeping everyone up to date."

A Network Rail chief has become an unexpected internet sensation for his calm, clear updates following the devastating Union Street fire. (Image: Network Rail)

The wave of admiration has even sparked calls for his promotion.

“Should be made CEO — he’s top dog,” wrote one TikTok user.

Others took it further, suggesting he should be Transport Minister or even run for First Minister.

“Such a hero. Future transport minister,” said one admirer, while another added: “Can we elect this man as First Minister?”

A third wrote: "This man needs to run for First Minister... Well done, guys."

With news that Glasgow Central Station will fully reopen tomorrow — aside from a few sealed exits — fans are now wondering what they’ll do without their daily Ross updates.

"Ross, are you leaving us… after all we’ve been through together? Was this all just business to you?" one devastated fan joked.

“Stop, I’m going to miss him so much," said one viewer, and another added: "I'm going to miss this guy."

His straightforward communication style and reassuring presence have made him a familiar and much-admired face over the past few weeks. (Image: Network Rail)

Amid the light-hearted comments, there’s also deep appreciation for the work Ross and his team have done to restore Scotland’s busiest rail hub in just two weeks.

As one viewer summed it up: “Dude deserves a medal.”

Another added: “We love you, Ross Moran.”

A third put it plainly: “Well done, sir — thank you.”