CrossCountry trains from Glasgow Central cancelled

CrossCountry is urging customers to check before travelling on Sunday (August 23) as the long-distance train operator's control centre in Birmingham has been affected by a power shortage which started yesterday, meaning many of the systems used to manage the railway are currently unavailable.

Trains across almost all the company's routes have been withdrawn until further notice on Sunday with the exception of services between Peterborough, Cambridge and Stansted Airport, where a near-normal service is expected to operate

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Services from Glasgow Central are among those which have been cancelled.

A CrossCountry spokesperson said: "A power cut in Birmingham city centre has affected the building where our control centre is located.

"As a result, many of the systems our control teams use to manage the railway are currently unavailable.

"Although colleagues are working hard to safely operate services using alternative processes, CrossCountry services will be significantly disrupted on Sunday, August 23.

"While we will run as many trains as possible, passengers should expect significant reductions to services and cancellations across almost all CrossCountry routes throughout the day.

"We are sorry to passengers affected by this significant and unforeseen disruption.

"Ticket acceptance is in place with other train operators, and customers will be entitled to Delay Repay compensation.

"Customers who choose not to travel can claim a refund from their original point of purchase.

"We are working closely with relevant partners and will provide further updates as soon as possible."

CrossCountry operates services to cities such as Birmingham, Plymouth and Newcastle from Glasgow Central.