PARTICK THISTLE have completed a review into the club’s ticketing procedure following their Scottish Cup tie against Celtic at Firhill last month.

The away supporters were allocated seating in the Jackie Husband and John Lambie stands, with the home fans in the Colin Weir stand, but no checks were made during the online sale of tickets and as a result, Celtic supporters were able to purchase tickets within the home section. Partick Thistle offered these supporters a refund once the error was recognised but some fans refused, leading to a section of the Colin Weir stand housing some Celtic fans.

Additionally, the club’s ticketing partner misused an old ticket template that meant that 200 away fans bought seats in the Jackie Husband stand that were not available. Around half of the supporters who bought these tickets were sat in the hospitality section of the Jackie Husband stand, while the remainder were sat in the Colin Weir stand, in an area that police had already sectioned off for Celtic fans that had refused an initial refund.

In response, Partick Thistle have issued a statement apologising for the ticketing errors and offered Celtic supporters affected by the template issue full refunds and revamped the club’s ticket allocation system.

Physical checks will now be carried out to ensure that physical seating corresponds with the tickets sold and the club have severed ties with the previous ticketing partner, with a new provider commissioned to work with Thistle from 3 March 2020 onwards.

Additionally, home tickets for future ticketed matches will only be sold to season ticket holders, at Firhill during home games or to ‘Club Members’; a new sign-up facility being launched by the club in conjunction with the new ticketing provider.