A MAN has hit out at Glasgow City Council after his blue bin collection was missed 12 days ago – and he still doesn’t know when it will be collected.  

John Crossan says his recycling bins were scheduled to be collected on Sunday, January 14 for the first time since before Christmas.  

However, the collection was missed leaving around 30 overflowing bins in the courtyard of his development.  

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Glasgow Times:

John said: "We’ve got all the Christmas waste in there, you can’t put any more in any of the bins.  

"It’s a basic service that should be met. 

"We have to keep all the recycling in the house because we can’t put it out, there’s nowhere to put it. 

"We’ve got that much now we’re having to put it in our general waste which will have an impact on the grey bins.  

"It’s impeding our ability to recycle." 

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Glasgow Times:

A spokesperson for the council said services are returning to normal following delays as a result of the festive period, annual leave and sickness among teams and weather. 

John, who lives in the Gorbals, raised a ‘missed blue bin collection’ on the council’s website on the evening of January 14.  

However, the case was closed right away with an email stating the council was aware of the issue.  

Glasgow Times:

John says he doesn’t believe the response from the council has been good enough.  

He said: "They didn’t let us know why the bins hadn’t been emptied, when they possibly would be, there was no apology, nothing. 

"If it’s due to staffing or whatever the least they can do is let people know and then we would know where we’re at.  

"Then if it’s a case of us having to go to the local refuse collection department with a lot of our recycling waste we would do it but we don’t know how long this is going to last."

Glasgow City Council has apologised for any inconvenience caused by the delays to bin collections.  

A spokesperson said: "There have been delays to household bin collections across the city following the festive holidays but the service is now returning to normal. 

"We are very sorry for any inconvenience the delay to collections has caused to residents and all available resources are being deployed to ensure the collection schedule is restored in full as soon as possible. 

"Annual leave and sickness among our teams along with weather events such as flooding and snow have all added to the disruption to collections. 

"To support the effort to clear the build-up of waste, staff have been offered overtime, colleagues from other parts of the service have been redeployed temporarily and, where appropriate, agency staff brought in."